Updated October 28, 2026
Refunds.
Every app can be tried in its walkthrough before you pay, so a payment is final, with one exception.
When we refund
If an app you bought does not open or work on your phone and we cannot fix it within seven days of you telling us, we refund what you paid for that app.
How to ask
Contact us within fourteen days of paying with the last four digits of your account number, the app and what goes wrong. We reply as soon as we can, usually the same day.
How it is paid back
In the coin you paid with, to an address you give us, minus the network fee. The amount is what you paid in dollars, converted at the rate on the day of the refund.
Payments that did not finish
Sent less than the amount shown, or after the quote expired? The checkout tells you what arrived. Contact us and we will either complete the order or send it back.